Complaints Procedure

Helping families with their
finances since 1826...

And still meeting their changing needs today

Providing Financial Security Since 1826.
Shepherds History
The Board
How we manage your money
Annual General Meeting
Report & Accounts
Complaints Procedure
 

We value our members and take any complaint very seriously. We view a complaint as an opportunity to identify how we can improve the service we provide to our members.

Complaint Handling Procedure
 
Call our team today on
0800 526 249†
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The Shepherds Friendly Society is an incorporated society in the United Kingdom within the meaning of the Friendly Societies Act 1992 - No.240F. Authorised and Regulated by the Financial Services Authority and entered on the Financial Services Authority Register, No: 109997. Products featured on this site are only available to residents of the UK

 

† Please be advised that all calls may be recorded for security and training purposes.