At Shepherds Friendly we are committed to looking after your privacy when we ask you to supply us with any personal details. For example when you ask us to send you information about any of our products, when you contact us with an enquiry or when you apply for specific products or services from us.Any information about you which you send us is handled in accordance with the Data Protection Act 1998 (which may be amended from time to time)
Type of information we collect and why
Any information about you that we collect is that which you may provide when contacting us with a request for a quote or to take out a Shepherds plan. This information is used to enable us to do a number of things such as:
- Identify you when you contact us or we contact you.
- Identify products for which you may be eligible.
- Consider applications for plans that you might make.
- Help us to administer or contact you with any improvements in the administration of any plans you might already hold or wish to take out.
- Assist in making decisions on any claims you might make on an appropriate plan.
- Carry out customer research and profiling
- Prevent and detect fraud
Site security and storage of information
Any personal information you supply to us is held safely within our security systems to prevent unauthorised access.
Website logs and cookies
We only collect your peronal details from the site when you choose to provide these. We use "cookies" in our web site to store information on your hard drive to enable it to recall details about you at a future time. They are used to help identify you and to maintain your "logged-in" status while you're visiting our site. If you wish to decline our cookies, you can use the "Help" section on your computer's toolbar to prevent these bveing accepted.
Contact us if you need further information
If you would like to know more about how we protect your privacy or if you decide you do not want to receive information about any of our products or services, you can email us at info@shepherdsfriendly.co.uk.