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Brexit – How we’re preparing for it to ensure a smoother journey for you

15 Mar, 2019 by Lyba Nasir


As we’re sure you are aware, the United Kingdom will be leaving the European Union (EU) after the British public voted in a historic referendum in June 2016.

At Shepherds Friendly we’re a fully UK-based company; all our transactions and operations are conducted within the UK, and the Shepherds Friendly Board would like to reassure all of our members that this period is very much business as usual.

Brexit preperations

Stevie gold award

14 Mar, 2019

We win multiple awards at The Stevie® Awards 2019


We are delighted to announce that we have won not one, not two, but three awards at The Stevie Awards 2019 and received international recognition for our customer service.

There were over 2,700 nominations from organizations of all sizes and from virtually every industry, all of which were evaluated in this year’s competition.

claims rate 2018

04 Feb, 2019

Shepherds Friendly pays 95.8% of claims in 2018


We are proud to announce that we paid 95.8% of Income Protection claims in 2018.

The majority of claims in 2018 were made for musculoskeletal pain (non-spinal), which accounted for 27.15% of the claims received, followed by spinal issues (14.5%), mental health related problems (11.97%), viral infections and flus (9.61%) and fractures (6.91%).

employee engagement awards

25 Jan, 2019

Highly commended at the 2018 UK & Europe Employee Engagement Awards


We are delighted to announce that we have received the Highly Commended Employee Engagement Company of the Year award at the 2018 UK and Europe Employee Engagement Awards!

The awards honours those organisations that put workforce engagement at the heart of their business strategy.

business development team - Laura

21 Jan, 2019

Our business development team goes from strength to strength


We would like to announce and congratulate Laura Hassall in her new role as a Business Development Consultant, as part of our expanding intermediary team here at the Society. 

Laura, joined us in January 2018 and quickly proved her worth in a sales support role. She successfully progressed to a position as business development associate and has now been appointed to a full role within the team.

3% bonus on ISA and JISA

04 Mar, 2019

Good news for our savers; we announce a 3% bonus for our ISA and Junior ISA members


We are pleased to announce to our Shepherds Friendly ISA and Junior ISA members we are paying a 3% bonus on their investment plans.

Our Stocks and Shares ISA, which was launched by the Society in 2008, has paid an annual bonus for the past 11 consecutive years.  The Junior ISA, which also provides a tax-efficient saving opportunity for children, has also rewarded an annual bonus since 2011.

BBA finalist

31 Jan, 2019

We’re a Finalist in the British Bank Awards 2019!


We’re delighted to share the news that we’ve been named a finalist in the British Bank Awards 2019! This is the second consecutive year that we have reached this stage.

We have been shortlisted for the ‘Best Savings Provider’ and ‘Treating Customers Fairly Champions’ categories. Read on to see how you can help us win!

stevie awards

24 Jan, 2019

We’ve been named finalists in 2019 Stevie Awards for Sales and Customer Service


Shepherds Friendly is pleased to announce its shortlist in three categories in the 13th annual Stevie ® Awards for Sales and Customer Service.

Categories that we have been named finalist for are; ‘Award for Innovation in Customer Service – Financial Services Industries’, ‘Customer Service Success – Financial Services Industries’ and ‘Collaboration Solution’ for our collaborative Junior ISAs.

Call us today on

0800 526 249

to talk to our friendly Member Services team

Income Protection

Protect your income if sickness or injury strikes

Apply for a Shepherds Friendly plan online and get a Love2Shop voucher code worth up to £50* once you’ve made your sixth payment into the plan

Apply for a Shepherds Friendly plan online and get a Love2Shop voucher code worth up to £30*

You can redeem this online with hundreds of retailers...

Plus many more!

* Click here for terms & conditions

Over 50s Life Plan

Now improved so it pays out an even bigger guaranteed cash lump sum

Child Trust Fund Unit Price

£2.6399 as at 25th February 2019

Please note: this price fluctuates daily.