Please note: Due to COVID-19 our team is now working remotely and experiencing more telephone and postal enquiries than usual. For your convenience, we recommend you email [email protected]. Find out more.

Our latest news


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Coronavirus (COVID-19) – What are we doing to support our members?
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Novel Coronavirus (COVID-19) Member Update

17 Mar, 2020 by Lyba Nasir


At Shepherds Friendly we are monitoring the spread of cases of novel coronavirus closely, and we want to assure our members that we are prepared to assist all those affected by the outbreak.

If you have any concerns about how coronavirus might affect your insurance policy or investment with us, then you can get in touch with our Member Services team.


Shepherds Friendly income protection claims paid rate 2020

27 Feb, 2020

Shepherds Friendly Pays 96.26% of Income Protection Claims in 2019


Our 2019 claims statistics have been released and we’re thrilled to share that we paid 96.26% of all new Income Protection claims made by our members last year.

The figure is an increase on 2018’s 95.8% claims paid rate, proving that the time we invest in continuously monitoring and reviewing our member experience is worthwhile.

The Sunday Times 100 Best Companies To Work For

20 Feb, 2020

Shepherds Friendly named in The Sunday Times 100 Best Companies To Work For


Our official place in The Sunday Times Top 100 Best Companies to Work For has been announced! We are thrilled to share the great news that we placed 21st in Best Not-For-Profit Organisations to Work For 2020 list.

The Sunday Times Top 100 Best Companies To Work For celebrates and recognises organisations with the very best in workplace engagement.

santa visits seashell trust

24 Dec, 2019

Santa Claus Makes a Special Delivery to Seashell Trust


Santa and his helpers from Shepherds Friendly visited Seashell Trust this week, with a special Christmas delivery: a cheque for £1,800.

Seashell Trust is a charity which provides “a creative, happy and secure environment for children and young people with complex and severe learning disabilities, which include little or no language abilities.” It houses a school and college and offers specialist facilities that aim to help students lead independent and fulfilling lives.

UK Employee Experience Awards 2020 finalists

02 Mar, 2020

We’re Finalists at the UK Employee Experience Awards 2020


Shepherds Friendly is delighted to share that we’ve been announced as a finalist for the UK Employee Experience Awards 2020. As if that wasn’t exciting enough, we’ve been shortlisted for three categories!

Find out which ones those are.

75 Best Companies in the North West 2020

26 Feb, 2020

We’re named in North West Best Companies to Work For 2020 list!


Companies from a diverse range of sectors located across the region have been revealed in the 75 Best Companies to Work For in the North West, and we’re delighted to announce that we have placed 47th.

The list, compiled by Best Companies, recognises the leading organisations that are creating the most engaging and exciting workplaces.

5 star defaqto rating for shepherds friendly protection products

07 Feb, 2020

5 Star Rating: Defaqto Commends Shepherds Friendly’s Products


Shepherds Friendly’s protection products have been given an impressive 5 Star Rating by Defaqto. This is the highest rating a product can receive from the independent financial information business, and it has been given to our Income Protection and Over 50s Life Insurance plans.

British Bank Awards Finalists

14 Jan, 2020

We’re Finalists in the British Bank Awards 2020!


We’ve got some fantastic news to share. Shepherds Friendly has been selected as a finalist in two categories at the British Bank Awards 2020. The categories are ‘Best Savings Provider’ and ‘Treating Customers Fairly Champion’.

As we’ve been helping members and their families to save for almost 200 years, we like to think we know a thing or two about savings and service. So, we’re thrilled that our savings products and member experience have earned us recognition amongst some impressive competition.

Call us today on

0800 526 249

to talk to our friendly Member Services team

Income Protection

Protect your income if sickness or injury strikes

Apply for a Shepherds Friendly plan online and get a Love2Shop voucher code worth up to £50* once you’ve made your first payment into the plan

Apply for a Shepherds Friendly plan online and get a Love2Shop voucher code worth up to £50*

You can redeem this online with hundreds of retailers...

Plus many more!

* Click here for terms & conditions

Over 50s Life Plan

Now improved so it pays out an even bigger guaranteed cash lump sum

Child Trust Fund Unit Price

£2.8147 as at 25th February 2019

Please note: this price fluctuates daily.