Please note: Due to COVID-19 our team is now working remotely and experiencing more telephone and postal enquiries than usual. For your convenience, we recommend you email [email protected]. Find out more.

Review your plan

Thank you for taking the time to let us have your comments

You could also win a £100 Love2Shop voucher code for reviewing your plan

Terms and Conditions

After opening a new plan with Shepherds Friendly you become eligible to enter a prize draw to win a £100 Love2Shop voucher by leaving a review of your experience.

You will be invited to leave two reviews over the course of the 2-3 months after opening your plan, and each review that you submit will give you one entry into the prize draw*. The first review invitation will be via who will send you an email shortly after opening your plan, asking you to rate your experience when taking out a plan with us out of five stars. The second review invitation will be received around 1-2 months after paying your first premium and aims to find out more about your overall experience since opening your plan.

  • To take part in this prize draw you must have purchased a plan from Shepherds Friendly and left feedback via or the online survey provided by us.
  • This prize draw is not open to employees (or members of their immediate family) of the Shepherds Friendly Society, its subsidiaries or intermediary advisers
  • *You are permitted a maximum of two entries into the prize draw for each plan you take out. One entry must be via and the other via an online survey provided by us.
  • The winner will be drawn at random
  • The prize draw will take place once every four months
  • Incorrectly completed reviews will not be entered into the prize draw
  • This competition is being run by the Shepherds Friendly Society Ltd
  • Personal information collected will be considered confidential and it will not be shared outside of the Shepherds Friendly Society
  • The Shepherds Friendly Society will send the prize out within a month of the prize draw taking place but we cannot guarantee this delivery time
  • By entering this prize draw Shepherds Friendly reserves the right to use your name and feedback comments for Shepherds Friendly advertising, marketing and promotional purposes
  • Shepherds Friendly reserves the right to withdraw this competition at anytime.
  • There is no cash alternative of the prize

If you have any other questions about reviewing your plan, or anything else then please do not hesitate to contact our Member Services Team by phoning 0800 526 249, or via email at [email protected]