Welcome to Shepherds Friendly

Spring Financial Limited have announced the closure of the Spring business and have ceased all operations. Shepherds Friendly Society will now be responsible for managing all Spring policies going forward.

What does this mean for Spring Income Insurance policies?

Shepherds Friendly have always been the underwriter for Spring Income Insurance and Shepherds Friendly will now be responsible for all in force policies, including claims.

Spring’s closure will not have any impact on a Spring customer’s ability to claim under the terms of their policy. Any valid claims made will be paid accordingly.

Please get in touch with our friendly Member Services team via one of the following options:


Call us
0800 526 249
Send us an email
[email protected]
Write to us
Shepherds Friendly,
Haw Bank House, High Street,
Cheadle, Cheshire, SK8 1AL

Opening hours

Monday9:00am – 5:00pm
Tuesday9:00am – 5:00pm
Wednesday9:00am – 5:00pm
Thursday9:00am – 5:00pm
Friday9:00am – 4:00pm
Please be advised that outbound calls from our Member Services team may be made from 0161 428 1212.

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