claims and fraud awards 2020 shepherds friendly

Despite working remotely and the social restrictions we face due to COVID-19, Shepherds Friendly has still managed to see some real successes at industry awards events this year. We’re adding yet another accolade to the list, in the form of an Insurance Post Claims and Fraud Award.

Awards events have looked very different over the past few months. Where attending an awards ceremony would usually involve us dressing up in our best outfits, we’re now attending them from the comfort of our own homes. This is down to the quick thinking and hard work of organisers who have created virtual awards ceremonies, so that achievements within the industry can still be celebrated!

One such event was the Insurance Post Claims and Fraud Awards 2020; which took place online earlier today. For the first time in its 180-year history, the Insurance Claims Awards combined with relative newcomer the Insurance Fraud Awards, bringing together two vital parts of the insurance industry.

Although the event took place online, there was still the expected buzz and suspense as, one-by-one, the winners were announced. And we’re thrilled to share with you that we are amongst those winners; Shepherds Friendly was revealed as the winner of the Customer Care (Company) category!

Senior Marketing Manager, Libbi Martin, said:

“This is brilliant news for Shepherds Friendly! This has, understandably, been such a challenging year for the industry, so to be able to celebrate our achievements and the great work of like-minded companies and individuals within the sector is a real good news story.

“But bringing home a win, to add to our recent successes, means a lot to the business. Especially an award that is focused on customer service, which is something that we always strive to excel in.”

Congratulations to all the winners and well done (yet again) to Team Shepherds Friendly!

To stay up to date with our award nominations and wins, and anything else that’s going on at Shepherds Friendly, keep an eye on our website and social media channels.