extended opening hours

Following feedback from our members, we are pleased to announce that from the week commencing 17th June 2019 we will be trialing extended opening hours for four weeks.

You will be able to contact our Member Services Team from:

  • Monday to Thursday, 8 am – 8 pm
  • Friday, 8 am – 4 pm

Here at Shepherds Friendly we put our members at the heart of the decisions we make to provide you with the best possible service and experience.

Sam Chivers, Chief Operating Officer, commented:

“As a modern mutual, we’re always looking for ways to enhance the service we provide to our members. The feedback we get from them is always extremely welcome and has contributed towards the decision to run this trial. We understand our members lead busy lives and by offering this extra flexibility we’re hoping to learn whether the extended hours are more convenient for them to get in touch with us.”