Why Choose Us?

Defaqto 5 Star Rating

With a claim payment rate of over 96.26%, and a dedicated Member Services team, we look after more than just your income

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When you’re looking to protect something as precious as your regular monthly income, it makes sense to choose a company with a solid and reliable track record for helping families look after their finances.

We’re one of the oldest financial mutual societies in the world, and have been protecting family finances since our foundation in 1826.

Here are just a few reasons to choose Shepherds Friendly to protect your income:

An outstanding claims paid record

96.26% of all new Income Protection claims paid in 2019.

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A supportive network of services to help you get back to work sooner

We pride ourselves on being able to help our members when they need us. Our income protection plan offers access to a valuable network of support services when you are unable to work due to illness or injury. We can put you in touch with specialists such as psychologists, councillors and physiotherapists who can help with your recovery.

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We’re a mutual, meaning we work in your interests

At Shepherds Friendly we’re owned and run by our members, and everything we do is with the interests of our members at heart. We don’t have external shareholders to pay dividends to, and this means we can focus more of what we make on offering you products and services of the highest standards.

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Excellent customer service

We look to provide our members with clear and simple value for money financial solutions to meet the needs of you and your family. You will enjoy excellent personal customer service from our dedicated Member Services team. This is why 91% of our members would recommend us to a friend.

How to buy Income Protection: You can open a plan online quickly and securely by clicking the button below:

Get a quote

Alternatively, if you would like assistance in applying or would like more information regarding the plan, you can speak to a member of our Member Services team by calling 0800 526 249


  • If you stop paying premiums under this plan, your benefit will cease.
  • If your income increases and you do not review your benefit level, you may not have sufficient benefit to meet your needs when you make a claim.
  • If your income decreases and you do not review your benefit level, you may not be able to claim the full amount of benefit you applied for when the plan started, or you may only be entitled to House Persons Benefit if you are unemployed at the date of incapacity.
  • If you cancel your plan, you will not receive any money back.
  • Benefits received from this plan may affect your entitlement to any other benefit.
  • If you do not give us accurate and honest answers about your health and lifestyle, we may not pay the benefit in the event of a claim.

*Male aged 32 with a waiting period of 26 weeks, £258 of cover, premium of £5

All references to taxation are to UK taxation and are based on Shepherds Friendly Society's understanding of current legislation and H M Revenue and Customs practice which may change in the future. For our With Profits plans investment growth is by means of bonuses, the amount of which cannot be guaranteed throughout the term of the contract. Please ensure that you read the full terms and conditions of this plan which are available from your financial adviser or by contacting us directly.